Avast SecureLine review

October 2017
quote
Avast SecureLine offers excellent performance ideal for the average VPN user.
quote
Overall score
6.8
Highlights
  • Utilizes OpenDNS for encryption
  • 24x7 email and phone customer support
  • Easy to use
Best for:
privacy
Gaming
privacy
Sports
privacy
Pandora
privacy
Hiding IP
Supports:
privacy
Roku
privacy
Kodi
privacy
Hulu
privacy
HBO

Avast SecureLine Ratings

7.4
privacy
Privacy
6.8
speed-performance
Speed & Performance
6.6
apps
Apps
6.1
server
Servers
7.6
support
Support
6.3
Value for Money
Overall score

6.8

General overview

There are so many VPN providers available that finding one that is trustworthy can be confusing. Avast SecureLine VPN bears one thing that sets it aside from other VPN providers out there. It’s the name, Avast itself. Avast is a trusted name in the security software industry, and is popularly known for its free Avast antivirus software. Surely, you may also have come across the name Avast in the world of internet security. With that, we can conclude that their VPN service will live up the expectations of trustworthiness and reliability.

When it comes to functionality, Avast SecureLine VPN has been developed to deliver powerful protection in a straightforward manner. Anyone, including your less computer-savvy friends, can easily install it and quickly have it running in a few minutes. It can be can be used within Avast antivirus or, optionally, as a standalone product.

Avast SecureLine general highlights:

Overall Rank
#55
Money-back guarantee
30
Setup time
10 min.
Device count per license
1
Mobile apps
iOS & Android
Best price
$4.60/month
Overview - conclusion
Avast is a well-known company in the internet security industry. You can be certain that you're going to get an acceptable level of performance and reliability from their SecureLine VPN service.
Privacy
7.4

Avast SecureLine operates on the highly secure and compatible OpenVPN (on UDP) protocol using the leading 256-bit encryption standard. In addition to encrypting the ports on your browser, SecureLine also encrypts all the ports on your PC, thus making it impossible for any of your network activity to be monitored by prying eyes.

Avast claims not to keep any logs about your online activity. It does, however, keep logs such as the location of your connection, bandwidth, duration, and time. While these logs may not directly cause harm to your privacy, there are other VPN services that provide a strictly no logging policy. In addition to this, Avast’s privacy policy also reveals that the use of their VPN service is governed by the laws of the state of California, which makes it a less than ideal proposition for the privacy conscious users. This is because the US jurisdiction is generally considered less favorable when it comes to safeguarding data privacy as compared to the regulations in countries such as Romania, Sweden, Netherlands, Canada, etc.

Privacy - highlights
  • A variety of protocols
  • Encrypts multiple ports
  • Based in the US
Privacy - Conclusions
Avast SecureLine VPN offers strong encryption and good security in general. From a privacy standpoint, however, they lack a clear-cut no logging policy and do not accept anonymous payment via Bitcoin.
Features
6.8

For those of you looking to hit 2 birds with one stone, the Avast SecureLine VPN service can be installed as part of the Avast Internet Security suite, which includes the Avast antivirus software. This option will ensure that your computer remains protected from all angles. As a standalone system, Avast SecureLine brings you excellent protection for your online security while by-passing geographically restricted resources. The VPN service currently provides a selection of 27 servers located in 19 countries, and some of these servers allow P2P sharing. Their server selection is not as abundant as compared to what the leading VPN providers offer, but it should be appropriate for the needs of the average users who want to access content from anywhere in the world without the need of switching between thousands of servers they may not even need.

SecureLine VPN also features speedy performance, DNS leak prevention, the ability to automatically switch on the VPN service while connecting to public or home networks, and built-in customer support. Aside from that, the software does not deliver much in the way of advanced VPN features, which may not be appealing to the super users out there.

Features - highlights
  • Extremely user friendly
  • Supports P2P traffic
  • Few servers and server locations
  • No advanced features
Features - Conclusions
Secureline VPN is torrent friendly, and delivers solid protection that is coupled with a pretty basic feature set.
Apps
6.6

Avast SecureLine can work seamlessly across a variety of devices. You can install it on your Windows or Mac computer as well any Android or iOS mobile devices. This is especially important for the people who are on the move and need to access the internet from one device to the other. Unfortunately, SecureLine VPN does not include compatibility with routers.

The client app can be downloaded as part of the Avast Internet Security suite or as a standalone app. The best part about it is that it includes a minimal interface and few configuration options that are as simple as its feature set, thus giving it a super quick performance, and simple installation/configuration processes that seem like a piece of cake to most users. On the other hand, the limited configuration options make it less suitable for the advanced users who want to have control over their connections protocols or other options.

Apps - highlights
  • Supports all major platforms
  • Easy to install and operate
  • Too basic for advanced users
  • No router support
Apps - Conclusions
SecureLine VPN provides easy to use client apps for mobile and computers. Their minimal interface and configuration options leave a lot to be desired.
Support
7.6

You can contact Avast SecureLine customer service via 24/7 email and phone support, or through their online ticket system for helpful and prompt responses. Their website does not include a live chat system; however, you can access their live online support forum.

Support - highlights
  • 24x7x365 support
  • Multiple support channels
  • No live chat
Support - Conclusions
SecureLine VPN offers excellent customer support using a variety of support channels
Value for money
6.3

Avast SecureLine includes a 1-month, 1-year and 2-years PCs and Mac computers. The 1-month license costs $7.99 while the 1-year license costs $59.99, which is a good value considering that it works out to a monthly cost of $4.99. The subscription discount is further increased with a longer duration of 2-year license, which cost $109.99 ($4.60/month), respectively. This may be a long duration to commit to one VPN service provider.

Unfortunately, Avast SecureLine requires a separate subscription license for every platform that may you desire to protect. While most VPN service providers offer multiple-device coverage with one single subscription, Avast requires you to pay extra for your PC, Mac, tablet, or smartphone. As such, the subscription licenses for securing your Android devices or iOS devices costs $9.99 each. Of course, this is a discounted price but it’s a little more expensive and less convenient for those of you who need VPN protection across multiple platforms. The good thing is that there is a 7-day trial period for the VPN and if you are not satisfied with the service after subscribing, you can get a 30-day money back guarantee without making a long-term commitment.

Value for money - highlights
  • 30-day money back guarantee
  • 7-day trial
  • Restricted single-device subscription
Value for money - Conclusions
Avast SecureLine's offers a restricted single-device subscription which makes it a poor choice for users who need privacy on multiple devices.
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