CactusVPN review

August 2017
quote
CactusVPN offers top-notch services with its variety of protocols, strong encryption, 24/7 live chat and numerous advanced features.
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Overall score
7.0
Highlights
  • A variety of protocols
  • 24x7x365 support
  • Strong encryption
Best for:
privacy
Gaming
privacy
Sports
privacy
Pandora
privacy
Hiding IP
Supports:
privacy
Roku
privacy
Kodi
privacy
Hulu
privacy
HBO

CactusVPN Ratings

8.0
privacy
Privacy
7.3
speed-performance
Speed & Performance
6.9
apps
Apps
6.1
server
Servers
7.2
support
Support
6.6
Value for Money
Overall score

7.0

General overview

CactusVPN is a VPN provider that is based in Moldova. They started as a very small firm, but their major focus is on web user privacy and security. They keep on insisting that they are here to make the world better for Internet users through conscious and excellent services. The major services offered by CactusvVPN incude hiding the user IP address and ensuring that their Internet connections through Wi-Fi hotspots are encrypted and secured. They also ensure that user information isroperly encrypted, so that no one can intercept it.

Currently, they have up to 20 servers in about 9 countries, serving people across the world. These countries include the United States, United Kingdom, and Netherlands as well as France, Germany, Canada, South Korea, Australia and Romania.

CactusVPN general highlights:

Overall Rank
#76
Money-back guarantee
30
Setup time
2 min.
Device count per license
3
Mobile apps
Windows Phone, iOS & Android
Best price
$4.58/month
Overview - conclusion
CactusVPN offers solid encryption and fast connection speed paired with numerous advanced features.
Privacy
8.0

When it comes to the protocols that CactusVPN uses, you will actually get the best five. You can opt for the popular and more used OpenVPN. People who wish for something else can opt for the L2TP/IPSec, SSTP, SoftEther or the PPTP protocol. Above all, their encryptions ensure that the web traffic of users cannot be decrypted, and that their Internet speed is not throttled. Moreover, the very strong AES 256-bit encryption is used by CactusVPN.

Of course, CactusVPN also ensures that information about what you do online is not offered to any third party or authority. They assure all of their customers that they do not keep activity, connection logs and traffic logs.

Privacy - highlights
  • A variety of protocols
  • No-logs policy
Privacy - Conclusions
CactusVPN does not keep connection or data logs and has a variety of protocols to choose from.
Features
7.3

One of their major features is that their entire system runs on 1GPS servers. The benefit of this is that the server speed is very fast and the security is very tight. Moreover, the software itself is very easy to use. Other advanced features you will be enjoying here include a killswitch (will clear all Internet data whenever there is a disconnection of the network), the Apps.killer feature (which apps to close if the connection drops) and the very important DNS leak protection feature.

When you sign up to use the CactusVPN service, you will also enjoy the fact that SmartDNS software is included. The service works with all major operating systems and you will have the ability to enjoy unlimited bandwidth. The speed is also unlimited and un-throttled. With CactusVPN you can connect simultaneously from up to 3 devices, but the connections have to be from different servers.

Features - highlights
  • SmartDNS and a killswitch
  • Unlimited speed and bandwidth
Features - Conclusions
CactusVPN offers over 20 servers in 9 countries. it also has a killswitch, Apps.killer, DNS leak protection and can be used simultaneously on 3 devices.
Apps
6.9

CactusVPN can be used on various devices, ranging from smartphones and tablets to the traditional desktops. Meaning, CactusVPN supports Windows, Mac as well as iOS and Android. It also works on Windows Phone, Ubuntu, Chromebook, Boxee Box and routers.

CactusVPN has helpful setup guides an extensive FAQ section as well as a Learning Center where you can find various articles about online safety and more.

Apps - highlights
  • Supports all major platforms
  • Router compatibility
Apps - Conclusions
CactusVPN supports all the major platforms, including Ubuntu, Chromebook, Boxee Box, routers and more.
Support
7.2

They offer 24/7/365 customer service, so that users can always contact them whenever they need to make enquiries. Another good thing about their support is that they always offer helpful answers. You can contact customer support through live chat and the traditional email ticket.

Support - highlights
  • 24x7x365 support
  • Live chat available
Support - Conclusions
Their customer support is available 24x7x365, and the help is offered through both live chat and the ticket system.
Value for money
6.6

The US, UK and Liberty VPN packages cost $4.99 per month, while the Smart DNS only is $4.99. However, the best options it to get the VPN+Smart DNS package, as it costs only $6.99 per month. When it comes to the three months package, the US, UK, Liberty VPN and the Smart DNS services all cost $12.99 ($4.33/month) and the VPN + Smart DNS option costs $17.99 ($5.99/month). For the yearly subscription, the US, UK, Liberty VPN and Smart DNS are all for $38.99 ($3.25/month), while the VPN + Smart DNS price is $54.99 ($4.58/month).

Users can pay for their services through PayPal, credit and debit cards like Visa, MasterCard, Discover and American Express. They also accept other payment methods like Alipay, Yandex Money, Paypro, Boleto Bancario as well as BitCoin and Web Money. Users also get to enjoy a 30-day money back guarantee.

Value for money - highlights
  • Multiple payment methods
  • 30-day money back guarantee
Value for money - Conclusions
There are many subscription plans and payment methods to choose from, and they offer a 30-day money back guaraantee as well.
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