Cryptostorm review

October 2017
quote
Cryptostorm does well in its security and privacy areas, but it has its set of flaws like customer and app support.
quote
Overall score
6.1
Highlights
  • No-logs policy
  • Prevents DNS leaks
  • Strong encryption
Best for:
privacy
Gaming
privacy
Sports
privacy
Pandora
privacy
Hiding IP
Supports:
privacy
Roku
privacy
Kodi
privacy
Hulu
privacy
HBO

Cryptostorm Ratings

7.8
privacy
Privacy
7.5
speed-performance
Speed & Performance
5.0
apps
Apps
5.8
server
Servers
2.5
support
Support
6.6
Value for Money
Overall score

6.1

General overview

You are looking at a VPN provider that intends to see that every Internet user out there can have free access to information from the web without any restrictions. Cryptostorm also believes that Internet usage shouldn’t be monitored and they are out to correct that. They have been in the market since 2007 and they offer security with tokens. Their services are completely open source and they allow users to enjoy unlimited use without any room for compromise or activity logs. Above all, their offered connections are very fast.

This is a VPN service provider that has many servers scattered across the globe (about 17 countries in total) and offers services to a wide range of clients. Their data encryption is top-notch and the idea is to make sure that users’ information is secure from third parties and unauthorized agents. The company was established in Ireland, but it currently has branches all over the world.

Cryptostorm general highlights:

Overall Rank
#79
Money-back guarantee
-
Setup time
10 min.
Device count per license
1-4
Mobile apps
-
Best price
$4.33/month
Overview - conclusion
Cryptostorm is majorly focused on ensuring that their clients enjoy total web freedom and security, though heir support and website are not clear.
Privacy
7.8

One of the issues people will have with Cryptostorm is the fact that it supports only one encryption protocol and that is OpenVPN. Of course, OpenVPN is considered to be the best in the industry at the moment, but it would be nice to have an ability to choose from at least a few protocols.

There is something called 'members security first' by Cyptostorm. The meaning is that amidst the need to give users a very fast connection and to unlock all the censored websites for them to enjoy, the most paramount of all services still lies in ensuring that the identity of all users are protected from any third party, including the government authorities. This means not keeping any information about user data and Internet usage. For them, there are no data and no records. Again, the uses of tokens as a payment also makes the identity of users even more anonymous.

Privacy - highlights
  • Strong encryption
  • No-logs policy
  • Only one protocol
Privacy - Conclusions
Cryptostorm offers only one OpenVPN ptotocol, but they also have a strong no-logs policy.
Features
7.5

Cryptostorm has a world reach and their anonymity is top-notch. Also, their servers are perfectly distributed. They also offer self-healing balancers that help to avoid surveillance.

Another feature of the Cryptostorm is that they add new features and every other day. They also make use of the ephemeral ciphers, PFS-based. There is also the DNS, IP and webRTC leak block that prevents leakages. This also works with the blackchain technology for optimum encryption and protection.

Features - highlights
  • DNS leak check
  • Advanced features
  • No killswitch
Features - Conclusions
Cryptostorm offers services in many countries. They have a warrant canary, accept payments through anonymous tokens, deliver ephemeral ciphers, PFS-based, and DNS, IP and webRTC leak block.
Apps
5.0

Cryptostorm offers a different level and type of service altogether from what other VPNs offer because they offer a dedicated client type of service. But this is meant for the Windows operating system alone. It is said that they are working on adding the Linux OS as one of their supported systems. They have their own widget which makes it possible for Windows users to easily install their software.

Apps - highlights
  • Dedicated client system
  • Widget for easy installation
  • For Windows client only
Apps - Conclusions
Unfortunately, Cryptostorm works only on the Windows platform for now, and Linux is said to be added later.
Support
2.5

Their support is another area many people may question. This is because there is no direct way of contacting them. People normally get confused when they get to their website to complain about something. Of course, their website is also not very explicit and comprehensive. The best way to get in touch is to use their webchat address, #cryptostorm.

The customer support here is confusing and it is a shame that they do not have at least a ticketing system, not to mention the live chat option.

Support - highlights
  • No live chat
  • No 24x7x365 support
Support - Conclusions
Customer support is offered through webchat, however it is not available 24/7.
Value for money
6.6

Cryptostorm does well when it comes to their payment methods and systems, a they offer quite cheap VPN services. The one week plan costs $1.86, the one month plan is sold for $6. They also have the 3 months plan given out at the cost of $16 ($5.33/month) and this is followed by the 6 months plan that is offered at the rate of $28 ($4.66/month). The 1 year plan will cost you $52 ($4.33/month) if you need it, while the 2 year plan is $94 ($3.92/month).

Their major method of payment is through the anonymous tokens they sell through their resellers. This could be bought by any user and used to set up an account without any links to the firm. These tokens could be purchased with any payment method, and sent to the buyer through their email address or browser. They have also started accepting Bitcoin as a payment method. However, there was no information about refunds.

Value for money - highlights
  • Multiple subscription plans
  • Anonymous tokens
  • No money back guarantee
Value for money - Conclusions
The subscription plans are good, and the use of tokens and BitCoin for payment implies more safety.
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