HideIPVPN review

October 2017
quote
HideIPVPN is good at hiding your IP address, but nothing more.
quote
Overall score
7.0
Highlights
  • Strong encryption
  • 24x7x365 customer support
  • Multiple protocols
Best for:
privacy
Gaming
privacy
Sports
privacy
Pandora
privacy
Hiding IP
Supports:
privacy
Roku
privacy
Kodi
privacy
Hulu
privacy
HBO

HideIPVPN Ratings

7.1
privacy
Privacy
7.4
speed-performance
Speed & Performance
7.2
apps
apps
6.5
server
servers
7.2
support
support
6.6
Value for Money
Overall score

7.0

HideIPVPN overview

HideIPVPN, as the name suggests, is best for hiding user IP addresses and being able to safely browse the web. HideIPVPN does not offer a lot of server locations. You can connect up to 28 servers located in 7 countries: USA, the Netherlands, Germany, Canada, France, Poland and United Kingdom. As this VPN service provider is heavily focused on hiding your IP address, it does not offer many server locations, so it might not be the best for accessing geographically restricted websites. Moreover, P2P and Torrenting is not allowed on most of the servers, except when you’re connected to DE or NL servers. HideIPVPN clearly states that if you use P2P applications, your account can be suspended without any possibility to get a refund.

HideIPVPN supports Windows, Mac OS and Android as well as iOS operating systems. Furthermore, HideIPVPN is simple to install and has an intuitive software that is easy to use. The software offers unlimited traffic and you can use up to 3 simultaneous connections. HideIPVPN offers a few advanced features like a killswitch and also a DNS leak protection.

HideIPVPN states that it has a no-logs policy, however, in its Privacy Policy it is written that it may collect personally identifiable information and can even request proof of your identity. The protocols available are SSTP, OpenVPN, SoftEther, PPTP as well as L2TP/IPSec and the strongest encryption type offered is AES 256-bit.

A variety of different pricing plans are available: US VPN, UK VPN, BitTorrent VPN, Poland VPN ( 1 month - $5.99, 3 months - $4.33, 1 year - $3.33) and Ninja Power (1 month - $9.99, 3 months - $7.7, 1 year - $5.83). There are slight differences in server numbers available between the plans, but all subscriptions offer the same protocols as well as a no-logs policy. You can pay for HideIPVPN’s services with all of the major credit/debit cards (Visa, MasterCard, Discover and etc.), as well as BitCoin and PayPal. 30-day money back guarantee is available. What is interesting is that you can get a refund only if it is your first account. You will not be eligible for a refund if you’ve had an account before that you have cancelled. So if you signed up again, take into consideration that you won’t be able to get a refund. HideIPVPN has two free trials: a VPN trial that is valid for 24 hours and a Smart DNS trial that is available for 7 days.

This VPN service provider has a 24x7x365 customer support that includes a live chat, a FAQ section as well as a contact form. There are also setup guides for the most popular platforms. The FAQ has a lot of the questions answered, so users should find the most basic information in this section.

While it offers strong encryption and multiple protocols to choose from as well as a few neat features, HideIPVPN’s narrow server location list, a pretty much non-existent Privacy Policy and confusing pricing plans leave a lot to be desired. It’s excellent for hiding your IP address, but only that.

HideIPVPN general highlights:

Overall Rank
#17
Money-back guarantee
30
Setup time
15 min.
Device count per license
3
Mobile apps
iOS & Android
Best price
$5.83/month
Overview - highlights
  • Multiple protocols to choose from
  • Strong encryption
  • Narrow server list
  • Confusing Privacy Policy
  • Confusing pricing plans
Overview - conclusion
HideIPVPN has strong encryption, multiple protocols, but it's narrow server list and Privacy Policy are HideIPVPN's biggest disadvantages.
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