RA4W could be described as one of the top providers and this is because their services are top-notch. They say they offer friendly customer care and good pricing packages, very fast Internet connection and solid security on all grounds. It based in the US and was established in 2013. The high speed, affordable packages, reliability and protection of customer safety are their strengths and selling points.
RA4W could be described as a decent provider, but has its flaws. The biggest of them is that supports very few devices and operating systems.
RA4W has OpenVPN protocol available and it equipped with the Blowfish 128-CBC cipher encryption. This also comes with the 2048-bit RSA key and SHA1 authentication. While this may be very sufficient on some grounds, there are areas where it would not be seen as a solid security. While Torrenting is allowed, it not possible for the US residents due to government restrictions.
They also respect the privacy of the users. While they provide protection for all data and communication and no logs are kept of these, being based in the US leave them vulnerable to intelligence agencies and such. In general, them being based in the US is a drawback as VPN providers are obliged to keep some data of their users.
RA4W VPN is said to keep no logs, which is hard to believe in as they are based in the US.
RA4W only uses their own servers, without any third-party arrangement involved. They also have servers in more than 20 countries across the globe and do not have speed or bandwidth limits. Moreover, port forwarding is available to the users too.
They also have an upper hand in the fact that they can allow you to cover as many devices as you want with one account at the same time. This is what many people see as the best feature, because both their mobile and other devices come under this. The only advice you will get from them is to make sure you are connecting each device with a different server, but under the same plan.
RA4W VPN has servers located in more than 20 countries and supports unlimited simultaneous connections.
RA4WVPN provider only supports Windows operating system, but is said to be soon be available on iOS systems as well.
Users who will want to use their VPN on devices with other operating systems will have to get the OpenVPN GUI. When you have this on your device, then you can get the configuration, then you will have to enter your credentials and then connect to the VPN servers. Even the Windows clients does not have a clean and definitive setting, as there is no way to switch from TCP to UDP.
Only Windows client is available.
This is one of the areas that RA4W does well. People can criticize their security and application support, but not customer support. They have their full mailing address, different department email addresses and they have the in-house support team always ready 24/7 to take care of customers’ enquiries all the time. There is a ticket system which you can use to tell them about your worries and tey also have a Facebook page where you can message them.
However, they have scarce information explaining their services on their site. One of their other downsides is that they do not have the live chat system and there is no access to guides for setup by users.
Their customer support is available 24x7x365, however, no live chat is available and the customer support in general is wobbly in its service quality.
They also have great payment packages, which have proven to be one of the cheapest ones available. There is the 1 one month package that goes for just $2.99, the 3 months plan is $2.66/month and the 1 year plan is $1.67 per month. Moreover, there is a Lifetime subscription that will cost you $199.99.
For those who would like to purchase their packages, they can do this through different payment methods like the American Express card, MasterCard, Visa and PayPal. They also allow the use of Bitcoin as it is more secure than all the other methods. however, there is no money back guarantee offered to users, so it is important to take that into consideration before buying their services.
Cheap pricing plans, but no money back guarantee is available.