StrongVPN is a US based VPN service provider and it’s the most popular in China, as it is great for unblocking the Chinese Great Firewall. In general, this VPN provider offers relatively simple services and pricing plans as well as various encryption protocols, but somewhat falls short in other areas. Moreover, being based in the US, it might be spied on by the Five Eyes group, which is an alliance between Australia, New Zealand, Canada, the US and the UK. These countries collect, analyze and share intelligence.
StrongVPN is know for its ability to unblock the Chinese Great Firewall.
StrongVPN has a variety of different protocols: PPTP, L2TP, SSTP, OpenVPN as well as IPSec. While other encryption protocols might offer better speeds, the best one to use is OpenVPN, as it’s the most secure out of these (offers 256-bit AES encryption).
StrongVPN has its own DNS server, which means that your data will not be transmitted through third parties. While this service provider states that it does not keep any logs, it does keep some connection data. However, as it is based in the US, it is prone to the Five Eyes group spying and surveying as well as other intelligence agencies snooping (NSA, CIA, FBI and other). These points make StrongVPN not as reliable as you might think in terms of privacy.
Strong VPN not only has a variety of protocols to choose from and strong encryption, but also has its own DNS server.
StrongVPN service provider offers no bandwidth or speed limit and states that it has over 600 servers in 24 countries and 47 cities. However, the available country number is not that high and some users might find it lacking. Especially if they’re buying a VPN to access different locations or unlock geographically-blocked websites. This service provider offers 2 simultaneous connections, which is not a lot when compared to some other VPNs and might not cover all of your devices.
An automatic kill switch is also implemented in StrongVPN. A kill switch terminates your Internet connection if the VPN drops and your IP or your online activity is left exposed. Another great feature is scrambling, which makes your Internet traffic look normal even when using a VPN. Scrambling or obfuscating by itself gives another layer of security when using a VPN. What is more, StrongVPN can unblock Netflix and also works with Hulu. This is great news for those, who use streaming services heavily and want to access their favorite content.
StrongVPN offers over 600 servers in 47 cities. Moreover, it has advanced features like a killswitch and scrambling.
This VPN service provider supports Windows, Mac, iPhone and Android. Furthermore, there are extensive setup guides for Windows Phone, Windows Mobile, Linux, numerous routers and more. Probably the only operating system or platform not supported by StrongVPN is Blackberry. The setup guides include various protocol tutorials and are easy to understand, as every step of the process is shown and explained.
StrongVPN support all the major platforms and can be manually set up on Windows Phone, Linux and other devices.
StrongVPN offers 24x7x365 customer support and you can fill out a contact form to reach support. Moreover, there is a FAQ page, but it is not as extensive as you might think. Most of the questions are related to the StrongVPN in general and billing.
However, StrongVPN does not have a live chat and it might be a drawback to some users. While filling out the support form is not difficult and the replies come quickly, it would be faster and more comfortable to have a live chat option.
While customer support is available 24x7x365, live chat is not an available option.
StrongVPN offers only two pricing plans that consist of a monthly ($10/month) and a yearly subscription ($5.83/month). Both pricing plans are absolutely identical - they include access to servers located in 24 countries, high-speed connections, multiple device support and a few other features. The simple packaging offer might be good, but it’s very limited in terms of period of time. StrongVPN could offer a 3 months or a 6 months subscriptions for those, who are not yet ready to commit to the yearly one, but don’t want to pay 10 dollars every month.
StrongVPN accepts all kinds of different payment methods: credit cards (Mastercard, Visa, American Express, Discover) as well as PayPal and BitCoin. Moreover, all plans come with a 5-day money back guarantee. While it is good that a refund is available overall, the short period of time might not be enough to some users, as they’d want to fully test StrongVPN services. To properly test a VPN service provider, 5 days might not be sufficient.
The subscription periods are very limited and a 5-day money back guarantee is a bit short.