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Surfshark

August 2018
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Surfshark is a newcomer VPN which already stands out in the crowd. All its features are enabled by default, which adds up to great user experience and perfectly intuitive design.
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Overall score
9.0
Rating #4 of 81
Highlights
  • Unlimited simultaneous connections
  • Extreme speeds
  • No logs policy
Best for:
privacy
Streaming
privacy
Gaming
privacy
Torrenting
privacy
Privacy
Supports:
netflix
BBC
netflix
Netflix
netflix
Hulu
netflix
Kodi

Surfshark Ratings

9
privacy
Privacy
9.7
speed-performance
Speed & Performance
8
apps
Apps
8.5
server
Servers
9.8
support
Support
9
Value for Money
Overall score

9.0

General overview

Surfshark is a new VPN in the market, but it's already a foot taller than many other players. Creators of Surfshark have implemented some advanced technical solutions which put most of the old VPN providers to shame.

Surfshark is fresh, so its servers aren't cluttered with users, and this makes it one of the fastest working VPNs in the world. If 'Optimal location' is selected from its location lost, it is hard to notice any difference in speed between browsing with and without the VPN.

This VPN stands out for its simple and intuitive user interface. It's easy to use design makes it apprehensible for anyone. Unlike in other VPNs, all Surfshark's privacy protection features are enabled by default which is truly convenient for less advanced users.

It's one of the very few VPNs which allow one account usage on unlimited devices. Surfshark is a perfect way to secure devices of all family members or even all employees of a small enterprise.

Surfshark general highlights:

Overall Rank
#4
Money-back guarantee
30 days
Setup time
2 min.
Device count per license
Unlimited
Mobile apps
iOS & Android
Best price
3.95$
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Company information
Company name: Surfshark Ltd.
Company incorporation country: British Virgin Islands
Years in market: <1
No-logs: Yes
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Overview - conclusion
Surfshark is very fast VPN which focuses on great user experience and offers unlimited simultaneous connections. This makes Surfshark one of the top choices for the quality/price ratio.
Privacy
9

Surfshark appears simple from the outside, but that is different if we look inside this VPN. It uses our most acknowledged OpenVPN and IKEv2 protocols with AES 256-bit encryption. IKEv2 is excellent for mobile apps because, apart from offering stable and secure connection, it also doesn't drain device's battery as much as other protocols.

The company which is developing Surfshark is based in the British Virgin Islands. This country doesn't require logging its citizens' online activities, and this allows Surfshark to implement its strict no logs policy.

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Feature / Criteria Surfshark ExpressVPN CyberGhost  
OpenVPN
IKEv2
P2P allowed
Encryption (strongest) AES-256 AES-256 AES-256
Internet activity logs
Connection logs
Killswitch
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Privacy - highlights
  • No logs policy
  • Uses the most secure protocols
  • P2P / torrenting allowed
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Privacy - Conclusions
Advanced security protocols, no logging and P2P support makes Surfshark a great choice for private torrenting.
Speed & Performance
9.7

Surfshark is a newcomer, so it's no wonder how it can offer great speed. Generally, the speed of Surfshark VPN is surreal - the difference of Speed Test results with and without the VPN is barely noticeable, compared to its competitors.

Surfshark states that its VPN technology is optimized for fast video content delivery. We've tried it with various streaming services and can gladly conclude that there were no interruptions. US Netflix and BBC iPlayer streams worked perfectly well, including 4K streaming. Of course, 4K streaming is only possible when your internet connection speed is sufficient. Also, torrenting worked fine - seamless and smooth as promised.

An important thing to notice - connection timing in Surfshark browser extensions, as well as the Android app, is imminent. This is by far the quickest VPN we've ever tried.

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Feature / Criteria Surfshark ExpressVPN CyberGhost  
Unlimited speed
Server switches Unlimited Unlimited Unlimited
Unlimited data
Speed consistency & reliability 9.8 9.7 7.5
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Speed - highlights
  • Extreme server speed
  • Unlimited bandwidth & data
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Speed - Conclusions
Currently, it is one of the fastest VPNs around with no limitations whatsoever.
Apps
8

The freshness of Surfshark can be summarized by the look at its app selection. It's poor, compared to the other VPNs. In its website, Surfshark states that more apps are coming soon, but as for now, only Android app and browser extensions for Chrome and Firefox are supported. Also, there are step-by-step guides for manual configurations of routers, as well as iOS devices, Windows, and Linux systems. The guides are simple for anyone, but manual configuration still takes effort which is not sought by the most users.

Having fully functional browser extensions is quite enough for a VPN which is optimized for video streaming, but other apps are simply necessary for Surfshark to compete for user sympathies in ever-growing VPN market.

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Feature / Criteria Surfshark ExpressVPN CyberGhost
Mac Manual configuration
Windows
Linux Manual configuration Manual configuration
iOS
Android
Blackberry Manual configuration
Windows phone Manual configuration
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Apps - highlights
  • Seamless connectivity
  • Unlimited simultaneous connections
  • Great user experience
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Apps - Conclusions
Almost all major platforms are supported. Very intuitive and easy to use software.
Servers & Locations
8.5

Surfshark offers 100+ servers in 25 countries. It's strategically located all around the world from Australia to Iceland, from Japan to the US. Although Surfshark offers a comparatively small number of servers, they are well located to offer surprisingly great speeds for users in most countries.

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Feature / Criteria Surfshark ExpressVPN CyberGhost  
Countries 25 94 27
Server locations 100+ 1500+ 800+
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Locations - highlights
  • Strategically well-located servers
  • Optimal location option
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Locations - Conclusions
Surfshark's 'Optimal location' feature works great to choose the best performing server available.

Surfshark Servers are located in these countries:

Support
9.8

Surfshark is one of the few VPNs around which offers live customer support and does it 24/7/365. It has a live chat, simple to understand help section, an extensive collection of step-by-step manual configuration guides, as well as support ticket system, and email support.

We contacted Surfshark support via their live chat. It took less than 30 seconds for them to respond. If you've ever tried contacting support of other VPNs, you should know that such response time is impressive. We had a friendly chat about configuring Surfshark on iOS device, while the consultant made the process look simple and smooth.

That's not all. We contacted support a few days later to try and ask for the refund. This is a request that none of any business likes receiving. Surfshark support acted professionally - inquired about the reason, offered help, and refunded without extensive persuasion. Generally, interactions with Surfshark were some of the smoothest we'd ever had with a VPN provider.

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Feature / Criteria Surfshark ExpressVPN CyberGhost  
Live chat
Email
Knowledge base
FAQ
24/7 support
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Support - highlights
  • Friendly 24/7 live chat
  • Simple step-by-step guides
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Support - Conclusions
One of the best customer support service around - quick, professional and friendly.
Value for money
9

Surfshark price offering is simple - three plans with prices depending solely on the length of subscription. Every plan includes everything Surfshark has to offer. Pricing is as low as $3.95 per month for a 12-month plan. Half year plan goes for $6.66 per month, while a 1-month plan costs $10.95. Generally, 12-month plan of Surfshark can save you 64% of the total price. It goes for $47.40 and is one of the best prices around.

There is a variety of payment options, including PayPal, Alipay, most popular credit cards, as well as cryptocurrency.

To sum up, today Surfshark is a VPN which offers one of the best quality/price ratios, and you should try it as a fast, robust, well configured, and easy to use VPN. Its money-back guarantee is generous and goes for the first 30 days.

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Value for money - highlights
  • Great price/quality ratio
  • 30-day money-back guarantee
  • All major payment options
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Value for money - Conclusions
Every payment plan gives all the best Surfshark has to offer.
9.0

Surfshark is a newcomer VPN which already stands out in the crowd. All its features are enabled by default, which adds up to great user experience and perfectly intuitive design.

Surfshark review
August 2018
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