VPN.ac review

October 2017
quote
VPN.ac offers reliable protection, a variety of protocols, advanced features and all of that its own DNS server.
quote
Overall score
7.0
Highlights
  • Has its own DNS server
  • 6 simultaneous connections
  • A variety of protocols
Best for:
privacy
Gaming
privacy
Sports
privacy
Pandora
privacy
Hiding IP
Supports:
privacy
Roku
privacy
Kodi
privacy
Hulu
privacy
HBO

VPN.ac Ratings

7.5
privacy
Privacy
7.9
speed-performance
Speed & Performance
7.0
apps
Apps
5.8
server
Servers
7.1
support
Support
6.7
Value for Money
Overall score

7.0

General overview

Vpn.ac prides itself as an in-house VPN service provider and has been operating since the end of 2012. It is based in Romania and this VPN service offers great protection and strong encryption. One of the major attributes of the vPN.ac is that it tries to ensure that the increased speed and unblocking of censored webites is offered to all of their clients.

VPN.ac also ensures that new and exciting features are added to their services every other day. For them, the clients deserve more and they are always willing to offer them this. That is why they are self-hosted and have their own DNS servers.

VPN.ac general highlights:

Overall Rank
#81
Money-back guarantee
7
Setup time
3 min.
Device count per license
6
Mobile apps
iOS & Android
Best price
$4.80/month
Overview - conclusion
VPN.ac offers tight encryption with fast connection speed coupled with exciting new features from time to time.
Privacy
7.5

VPN.ac has one of the best encryption systems a VPN can offer. They make use of the AES-GCM 256-bit encryption. They have other VPN protocols to choose from and users are advised to choose accordingly, depending on the level of protection they need. Some of them include PPTP and pure TLS with browser add-on, IPsec (IKEv2, L2TP) and the OpenVPN protocol.

When it comes to the VPN.ac's privacy policy, they will first of all remind you that their services are offered by experts in this field and that they are people who really understand what privacy means. Because of this, user activity, connection and other type of logs are not kept. They also do not monitor whatever the user does on their servers. They even don’t keep the normal Linux daemons and use the VPN Nodes to ensure user privacy.

Privacy - highlights
  • A variety of protocols
  • Own DNS server
Privacy - Conclusions
VPN.ac not only has a variety of protocols to choose from and strong encryption, but also has its own DNS server and keeps no logs of user activities.
Features
7.9

VPN.ac's obfuscation support and Innovative Elliptic Curve Cryptography are things you won’t easily get from other providers. They also use premium Gigabyte servers. When you subscribe to their services, you will also get a secure proxy browser add-on. VPN.ac has servers in about 20 countries as well.

VPN.ac lets you use their services on up to 6 simultaneous connections. Moreover, it offers unlimited speed and speed optimizations for every user.

Features - highlights
  • Unlimited speed
  • 6 simultaneous connections
  • No killswitch
Features - Conclusions
VPN.ac offers servers in about 20 countries to choose from, unlimited speed and 6 simultaneous connections.
Apps
7.0

VPN.ac supports Windows, Mac, iOS and Android operating systems. Users can also manually set this VPN provider up on Linux as well as routers.

Their users will also enjoy a step-by-step guides on how to connect the network. This makes it very easy for people without any technical knowledge and VPN.ac also includes videos and screenshots.

Apps - highlights
  • Supports all major platforms
  • Comprehensive setup guides
Apps - Conclusions
VPN.ac supports all the major platforms and offers comprehensive set up guides for users to manually set it up on unsupported systems.
Support
7.1

They have lots of customer support options. The first one is the ticket system which they see as suitable for people that need their problems solved urgently. They said it is only recommended for top priority issues. There is also the tutorial system where people can get information about the configuration of the network connections. There is also the knowledgebase section for people to get more information about their services and VPN in general.

They have never indicated whether these contact options are available 24/7 and the time they take to respond to enquiries may not be great. Also, they do not have the live chat available to their users for quick answers.

Support - highlights
  • Many support options
  • No live chat
  • No 24x7x365 support
Support - Conclusions
While customer support offers a few options to contact VPN.ac, it is not available 24x7x365. Moreover, there is no live chat option.
Value for money
6.7

VPN.ac has a few subscription packages that are offered to users. The first one is the one month plan which is sold at $9 per month. When it gets to the 3 months plan, the users will have to pay about $8 per month. When it comes to the 6 months plan, users will have to pay $6 per month. And for the one year plan, users will save 46% by paying $58 at the rate of $4.8/month.

Payments here can be made with PayPal, credit and debit cards like American Express, MasterCard and Visa. They also accept Unionpay and Alipay as well as Bitcoin, which is considered to be the most secure mode of payment. When you buy any of their plans, you will also get a 7-day money back guarantee with it.

Value for money - highlights
  • Multiple payment methods
  • 7-day money back guarantee
  • Pricey plans
Value for money - Conclusions
The subscription plans are a bit pricey and the 7-day money back guarantee might be a little too short for some users.
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