WiTopia review

October 2017
quote
WiTopia makes a great first impression and offers a variety of protocols as well as strong encryption. However, it lacks advanced features and while its prices might be mediocre, it does not have a good quality to price ratio.
quote
Overall score
7.0
Highlights
  • A variety of protocols
  • 24x7x365 support
  • Wide device and OS coverage
Best for:
privacy
Gaming
privacy
Sports
privacy
Pandora
privacy
Hiding IP
Supports:
privacy
Roku
privacy
Kodi
privacy
Hulu
privacy
HBO

WiTopia Ratings

7.9
privacy
Privacy
6.2
speed-performance
Speed & Performance
8.1
apps
Apps
7.1
server
Servers
7.1
support
Support
6.2
Value for Money
Overall score

7.0

General overview

WiTopia has been described as the VPN provider with the best first impression ever. Any person that lands on the website of this United States based provider will have a positive first story to tell. However, all about it is not first impressions, because even the Economist and the New York Times all endorsed it as one of the best. Some other reliable websites and publications also have some good words for it. Their client software is nothing short of superb, and their support is amazing, working 24/7 for all who needs to contact them.

The WiTopia VPN service comes with a very clear interface, making it very easy for anyone who wants to register and make use of their services. There are lots of attractive options listed in a way that clients can easily select the one they prefer. This sold under the name Full Mesh Networks before it was rebranded to WiTopia. It’s been in the business since 2003 and has been known for expensive and complicated security technologies.

WiTopia general highlights:

Overall Rank
#51
Money-back guarantee
30
Setup time
12 min.
Device count per license
1
Mobile apps
Windows Phone, Blackberry, iOS & Android
Best price
$5.00/month
Overview - conclusion
WiTopia is the VPN provider with a very good first impression.
Privacy
7.9

There are different types of security protocols offered by WiTopia. It starts from the IPsec and it offers an AES 256bit encryption as well as covers more than 67 cities in the world. This is followed by the L2TP over IPsec, which is also very strong, but does not cover as many cities as the first. The older security protocol offered by WiTopia is PPTP, and it is still available. The security is limited and the speed can’t compare to those of the first two. However, this gives a commendable service during periods of network congestion and it covers many cities. The last is the OpenVPN. This may take time to set up, and only the manual system is available for now.

The login and Privacy Policy of this service provider is that there is no organized and intentional monitoring of the customer activity. This is also not stored for any reasons at all, and there is a regular shredding of the cache files. Howver, some connection logs are kept and the quantity or amount of data each service transfers. This is to let clients know their data usage bandwidth.

Privacy - highlights
  • A variety of protocols
  • Based in the US
  • Connection logs
Privacy - Conclusions
WiTopia has lots of security protocols and the users activities are not monitored as wel as no data is stored.
Features
6.2

A private WiTopia IP address is given to clients upon registration. The work of this is to ensure that the public address of the user is protected from all intending tracers and hackers.The WiTopia VPN provider boasts of up to 250 servers scattered in about 67 cities all over the world. These could entertain many different connections from clients, and the getaways that could be used for these are in their thousands. However, the truth is that majority of them are tier 2 in nature, meaning that third parties manage them for WiTopia.

However, no P2P or Torrenting is allowed when using WiTopia. One more feature you should be aware of is that there is only one simultaneous connection per account. There is provision for one to use two mobile devices on his account, but this does not include routing it to give coverage to others.

Features - highlights
  • About 250 servers
  • No P2P/Torrenting
Features - Conclusions
WiTopia VPN provider boasts of up to 250 servers scattered in about 67 cities all over the world. They offer an IP address to their clients, but they don’t allow Torrenting.
Apps
8.1

The number of operating systems and platforms supported by the WiTopia VPN provider is one of its strengths. This includes the iOS platforms comprising of the macOS (OSX), 10.12 (Sierra), 10.11 (El Capitan), 10.10 (Yosemite), 10.9 (Mavericks), 10.8 (ML), 10.7 (Lion), 10.6 (Snow), 10.5 (Leopard) and 10.4 (Tiger). It also supports the Windows handheld and Windows PC versions like 10, 8, 8.1, and 7, Windows Vista, Windows XP and Windows Surface Pro.

For the handheld and mobile devices, WiTopia supports platforms like Apple iOS iPod Touch, iPhone, and iPad. Others are Android, Google Chromebook, Amazon Fire HDX, Blackberry Z, Q and their prior series, coupled with Blackberry Playbook. They also support Linux platforms like Ubuntu and General Linux. Other devices supported by this are Boxee, HP webOS and Symbian OS. At this juncture, it is safe to conclude that this covers all known platforms and devices.

Apps - highlights
  • Supports all major platforms
  • Extensive device support
Apps - Conclusions
WiTopia VPN supports all major platforms including mobile and Desktop and has extensive device support.
Support
7.1

Their customer support is very effective, to the extent that whenever you get into their website, you are offered help through live chat. Through this, you can send any query you have, and the response will be very detailed and swift. There are also email addresses provided in their contact page, through which you can reach them. There are particular addresses for different departments, making it easier for you to write directly to the people in charge of what you need. A web ticket form is also provided, so that you can fill in your enquiries and submit.

You will also see their support links for those who would love some fixes or to troubleshoot issues arising from their use of the network. This also has set up guides for beginners and here you will also get to know much about VPN package comparisons, speed, and how to use them.

Support - highlights
  • 24x7x365 support
Support - Conclusions
Customer support is available 24x7x365 and live chat is available as well.
Value for money
6.2

There are two main packages offered to clients by WiTopia VPN, and they include the basic option and the Pro option. While the Pro option will offer servers in all the countries they have their servers, with full OpenVPN support, the basic option does not cover all the cities, and has no OpenVPN. Now, the Pro package is offered on a biannual, annual and a two-year basis. The biannual costs at $39.99 ($6.66/month), the annual subscription will cost $69.99 ($5.83/month), while the two-year deal costs $119.99 ($5/month).

There are two major payment options used by the WiTopia VPN to receive payments. They include the PayPal payment method and the use of credit/debit cards. Also, there is a 30 day money back guarantee that works under all conditions.

Value for money - highlights
  • 30-day money back guarantee
  • Limited payment methods
Value for money - Conclusions
The subscription plans are affordable, yet do not offer a lot of features.
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