ZoogVPN review

October 2017
quote
ZoogVPN does well in many areas, but its customer suport is its biggest issue.
quote
Overall score
6.7
Highlights
  • A variety of protocols
  • 24x7x365 support
  • Has its own DNS server
Best for:
privacy
Gaming
privacy
Sports
privacy
Pandora
privacy
Hiding IP
Supports:
privacy
Roku
privacy
Kodi
privacy
Hulu
privacy
HBO

ZoogVPN Ratings

7.7
privacy
Privacy
6.8
speed-performance
Speed & Performance
6.9
apps
Apps
5.9
server
Servers
6.1
support
Support
7.0
Value for Money
Overall score

6.7

General overview

ZoogVPN is that provider that gives you awesome benefits no matter the plan you choose. They offer very advanced VPN services that work with numerous apps, and ZoogVPN is said to unblock all the censored websites and streaming services like the BBC iPlayer, US Netflix, and others. They do not keep logs, and they run the services with their own DNS servers. ZoogVPN also allows Torrenting and users can use up to 5 simultaneous connections. those who wish to do torrents to do so, and they give their clients the chance to use their accounts in up to 5 devices at the same time. Another thing about Zoog is that they offer a variety of protocols to their clients.

This is a firm that has at least 20 servers in about 13 countries. Many people may see this as a very small number, however, the good thing is that the servers in these locations are stable as well as reliable.

ZoogVPN general highlights:

Overall Rank
#71
Money-back guarantee
7
Setup time
10 min.
Device count per license
5
Mobile apps
Blackberry, iOS & Android
Best price
$2.49/month
Overview - conclusion
ZoogVPN offers great VPN services with strong encryption, low pricing as well as various features that users will find useful.
Privacy
7.7

When it comes to protocols, you won’t have anything less than the best from ZoogVPN. They offer a variety of them, including the popular OpenVPN that runs on UDP/TCP 443 extensions. They also include the PPTP protocol, the L2TP/IPsec protocol, and the IKEv2 protocol. All of these protocols offer AES and CBC 256-bit encryption.

When it comes to privacy, ZoogVPN does not waste time in telling all of their clients that they don’t have any intention of logging their data usage and Internet activities under their servers. They are quick to tell you that since these logs can link back to you, they do not keep any logs at all. So, there is nothing any government agency of third party could use against you.

Privacy - highlights
  • A variety of protocols
  • No-logs policy
Privacy - Conclusions
ZoogVPN offers many VPN protocols to their clients as well as strong encryption. Moreover, they do not keep any connection or traffic logs.
Features
6.8

You will enjoy features like the ability to unblock all websites that offer streaming services so that you could stream from wherever you are. You will also enjoy an anonymous IP address, the ability to use their VPN on all devices and platforms and enjoy a simple setup wizard that is very user-friendly. Users will also enjoy unlimited bandwidth and unlimited data transfer.

They offer services with apps that were designed by their own engineers and developers. This also makes the privacy more solid because they won’t have to look outside for repairs and troubleshooting when there are problems with those apps. Perhaps one of their best attributes is the fact that it will only take you about 10 minutes to install their software and start using it.

Features - highlights
  • 5 simultaneous connections
  • P2P/Torrenting allowed
  • No killswitch
Features - Conclusions
With ZoogVPN you can access the most popular streaming services as well as engage in Torrenting and P2P activities with unlimited data and bandwidth.
Apps
6.9

Their one-click install application is available for many operating systems. So, people who use devices that run on Mac, iOS, Android and Windows operating systems could make use of their services without any qualms. Their services are also extended to Blackberry, Linux, Chromebook, Apple TV and routers.

Apps - highlights
  • Supports all major platforms
  • Supports Apple TV and routers
Apps - Conclusions
ZoogVPN supports all the major platforms, inluding Blackberry, Apple TV and various routers. Their one-click install application is easy to use as well.
Support
6.1

One thing you won’t take away from the ZoogVPN is that they will be there to take care of your enquiries 24/7/365. So, clients with issues they want to sort out about their VPN can always contact them via the email address given in the website or make use of the ticket system with the reply time of few hours.

The support system is very scanty. Because they make use of only the email and ticket systems, there is no way to get an instant response from them. The live chat system which would allow clients to chat with an agent is not offered. So, their customer support is defective.

Support - highlights
  • 24x7x365 support
  • No live chat
Support - Conclusions
While customer support is available 24x7x365, it is really not that good and there is no live chat available.
Value for money
7.0

ZoogVPN's subscription packages are quite good and they are not expensive. 1 month of service will cost you $5.99, the 6 months plan is $3.99/month and the 1 year plan will be $2.49 per month. However, a 3 months plan would have been nice as well.

ZoogVPN customers can pay for their services with debit and credit cards like AmericanExpress, MasterCard, Maestro and Visa. They also accept payments with PayPal and Delta. Moreover, users will get to enjoy a 7-day money back guarantee that comes with all the plans.

Value for money - highlights
  • Multiple payment methods
  • 7-day money back guarantee
Value for money - Conclusions
The subscription plans are relatively cheap comparing with other VPN service providers and there are various payment options offered.
Just before you go, want to get:
72% off?
Get NordVPN for only $3.29/month
YES, let's do this NO, let's consider it gone