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FAQ

What is a VPN?

VPN (virtual private network) service providers create secure connection between the Internet and the Internet user device. VPNs offer a wide list of servers located all around the globe that users can connect to and by doing so the VPN virtually changes user location. This way, a user can access and browse through location restricted websites and access geographically blocked content. Moreover, a VPN service provider encrypts Internet traffic and activity, which makes it a great way to protect user privacy and stay safe when browsing the web or engaging in any Internet activity. Any Internet traffic that is encrypted is difficult to crack, that is why a VPN adds another layer of security in general. Even Internet Service Providers won’t know what users are doing online or what kind of material they are downloading and sharing. When using a VPN, Internet users can surf the web safely, privately and anonymously.

Why use a VPN?

A VPN can help users in numerous ways: it can hide or change user IP addresses, can help them to access streaming websites or services like Netflix, Hulu, HBO, BBC iPlayer as well as reach geographically restricted websites, secure private information and stay anonymous on the Internet.

Why you should check a VPN's Privacy Policy?

Many of the VPN service providers state that they have a no-logs policy, which means that the VPN does not log any kind of user Internet activity data. But not all VPN providers follow the no-logs policy. Some may keep connection logs (connection and disconnection information) which are not harmful, but other providers may keep more personal user information. To know what kind of data and for how long a VPN may keep it, it is important to check its Privacy Policy.

Why is server distance important?

Your speed will decrease a bit when using a VPN service provider, so for better performance and faster speed, it is better to connect to a server location that is the closest to you. This way, the speed loss will be minimum and you won't feel the difference in performance when using a VPN service.